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Bayer in Radiology: Contact Us

For immediate help with:

  • Syringe and Disposable product orders, or to locate a sales representative: 1-800-633-7231
  • Immediate service/critical issues: 1-800-633-7237 (24 hours x 7 days/week; Response Time: 2 to 4 hours)
  • Reimbursement support for contrast products: 1-800-423-7539
  • Radimetrics Enterprise Platform: 1-800-633-7237 (24 hours x 7 days/week; Response Time: 2 to 4 hours)
  • Product feedback (to report a customer complaint): 1-800-633-7231 (option 1, ext. 4065)
  • Bayer contrast media products: 1-888-84-BAYER (1-888-842-2937)

For non-critical issues, please fill out the form and be as detailed as possible.

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Standard business hours 8:00 AM-5:00 PM (Local Time); Response time: 1 to 2 business days

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