Contact Us

Bayer in Radiology: Contact Us

For immediate help with:

Contrast Media Products

  • Bayer Contrast Media product information or to Report a complaint / adverse event involving contrast media: 1-888-842-2937
  • Reimbursement support for Contrast products: 1-800-423-7539

Radiology Medical Devices

  • Syringe and Disposable product orders, or to locate a sales rep 1-800-633-7231
  • Immediate service / critical issues 1-800-633-7237 (24 hours X 7 days/week: Response time 2 to 4 hours)
  • Radimetrics Enterprise Platform 1-800-633-7237 (24 hours X 7 days/week: Response time 2 to 4 hours)
  • Radiology Medical Devices Product feedback or Customer complaints 1-800-633-7231 (option 1, extension 4065)

Click here to view Bayer HealthCare office locations.

For non-critical issues, please fill out the form and be as detailed as possible.

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Contact Information
Please provide the following information:


  • Radiologist
  • Radiology Technologist
  • Radiation Safety Officer
  • Radiology Administrator
  • Lead Tech
  • Biomed
  • IT Manager
  • Physicist
  • Purchasing
  • CFO
  • Other
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By checking this box and clicking the Submit button at the bottom of the page, I certify that I am a US healthcare provider and give my permission for Bayer HealthCare LLC or parties acting on their behalf to contact me with information they believe would interest me regarding Bayer Radiology products and services. I understand that the information I provide won't be given to anyone outside Bayer HealthCare LLC except for their agents or representatives for processing this registration.

Standard business hours 8:00 AM-5:00 PM (Local Time); Response time: 1 to 2 business days

Thank you for your inquiry.