DirectCARE® Service Agreement Programs
Providing Peace of Mind Without Unexpected Expenses
Three flexible options allow you to choose the uptime, response time, and after-hour service parameters that best fit your needs. Covering all service and predictive maintenance, DirectCARE® programs offer full access to our service teams; set pricing for multi-year contracts; and full-service warranties for the term of agreements.
- Annual hardware and software updates
- On-site corrective maintenance including travel, labor, and parts
- Extended PM and emergency-service hours options
- Uptime guarantees
- Technical assistance center support
- Meets OEM imaging-equipment-maintenance standards mandated by CMS for hospital accreditation
- VirtualCare® Remote Support
Contact Inside Sales for further information on DirectCARE® service programs.
1-800-633-7237 or firstname.lastname@example.org
FOR EMERGENCY SERVICE CALL: 1-800-633-7237