Combine Upgrades and Uptime with TechCARE
Maximizing your long-term CT investment is the reason Bayer in Radiology developed the TechCARE program. With TechCARE, you get all the benefits of Bayer Equipment Service plus the added value of non-obsolescence protection.
Traditional service contracts help ensure performance and uptime, but TechCARE goes further by including next-generation CT equipment with your service agreement* – no more waiting for capital budget approval. By combining upgraded hardware with world-class service, 24/7 support and full warranty protection, TechCARE helps your radiology department:
- Prevent hardware obsolescence
- Safeguard performance and compliance
- Anticipate and avoid service interruptions
Think Ahead. Plan Ahead. Stay Ahead. With TechCARE.
One control room hardware enhancement*
One scan room hardware enhancement†
Comprehensive World-Class Service
Proprietary equipment software updates
Emergency coverage including labor, travel and Bayer certified parts
Rapid Response Mobile Part Inventory and strategic warehousing
Remote monitoring and diagnostics with VirtualCare™ Remote Support
Full warranty protection
Annual Engineered Predictive Maintenance (EPM)
Calibration per OEM specifications and procedures
Proactive EPM-certified part replacement
Complete inspection and functional check
Bayer - Certified Clinical and Service Professionals
24/7 Technical Assistance Center
Extended service hours
Compare our Service Agreement Programs below to find the best solution for your imaging needs:
Go beyond comprehensive service agreements for maximum CT protection with TechCARE. Contact us to find out how.
*Upgrades are dependent upon availability and are not limited to the equipment shown. Eligibility includes two hardware upgrades per three year agreement to be completed at time of PM. Customer may accept an enhancement if one is or becomes available for sale. If an enhancement is related to the injector, the injector will only be compatible with new Bayer syringes as part of our complete injection system. Mounting options (Overhead Counterpoise System (OCS) and Pedestal) are excluded. Upgrades will not be installed on end of life OCS.
†Only available for MEDRAD® Stellant Dual CT Injection System.