VirtualCare Remote Support

VirtualCare Banner


Remote Service Technology Enables Advanced Diagnostics and Real-time Support

VirtualCare Remote Support capabilities provide proactive solutions and recovery plans to alert you to a problem, and help you address it, before it shuts you down.

Program Highlights

Exclaimation Icon

Monitor and detect errors automatically,
round-the-clock with vErrorAlert

Ring Bell Icon

Receive service requests instantly, generated
at point of care with vServiceRequest

Monitor Icon

Provide fast, effective, and informed event
assessment and determination with vDiagnostics

Wrench Icon

Resolve software issues remotely in minutes rather
than hours, 24/7 with vRepair

VirtualCare is available on:

  • Now available on Bayer's new - Medrad MRXperion MR Injection System!
  • Medrad Stellant CT Injection System
  • Medrad Spectris Solaris EP MR Injection System
  • Medrad Avanta Fluid Management Injection System
  • Medrad Mark 7 Arterion Injection System
  • Certegra Informatics Platform
  • Medrad Intego PET Infusion System

Contact the service representative for more information about local programs available to you.